Refund terms
No payment refunds are processed before payments are launched. After launch, the published terms and the verified history of the specific transaction apply.
Refunds
Reservation release and disputed-operation review
If proxy delivery is not confirmed, an order must not create a duplicate charge. Ambiguous external operations are reconciled first.
Refunds
- Legal name
- Индивидуальный предприниматель ЛАПОНКИН АЛЕКСАНДР ВИКТОРОВИЧ
- Taxpayer ID (INN)
- 500712408361
Purchase reservation
The amount is temporarily reserved before delivery. A confirmed failure releases it, while successful delivery converts it into a charge.
Ambiguous result
If the external system does not provide a clear result, the order is flagged for manual reconciliation and is not repeated automatically.
Financial history is not rewritten
A correction is a separate reversing entry. Contact the administrator from the portal about a specific payment or rental.
Ask about an operation
Sign in so the administrator can see the related account and history.